Why read the news

It is easy to make fun of journalism as a profession or even claim that “news is bad for you.” But journalists continue working even when the news gets too depressing to cover. They are driven by a purpose, which an editor explained to me in my early days of journalism is to inform and entertain.

To some, however, informing and entertaining are goals that do not provide enough motivation. The right information delivered to the right audience at the right time can be powerful. News can have impact, and to the remaining few journalists it is this “impact” that makes the struggle worthy of the effort.

Such impact, however, is hard to measure. Unless you are working on a story such as the Edward Snowden leaks, it is difficult to find out what kind of impact your story about about jellyfish swimming can have on the real world.

Fortunately, every so often there is a reminder why good journalism is important even if “impact” is not always visible. Consider what Harvard University economist Sendhil Mullainathan wrote in the New York Times on racial bias:

“Even if, in our slow thinking, we work to avoid discrimination, it can easily creep into our fast thinking. Our snap judgments rely on all the associations we have—from fictional television shows to news reports. They use stereotypes, both the accurate and the inaccurate, both those we would want to use and ones we find repulsive.”

We are shaped by the thoughts that surround us. Good journalism plays a vital role in providing those thoughts. So don’t feel too bad about spending some of your time every day reading bite-sized news pieces, even if Mark Zuckerberg would like you to read a book instead. Just make sure that you are selective about the journalism you are reading.

Image credit: pslee999 CC-BY

Eric Schmidt would approve of the new Quartz homepage

The homepages of all news websites are pretty much the same: some pictures and lots of headlines, all linked to full stories. Until last week, as far as I know, every news website in the world had a homepage except one. Now even that exceptional news website—Quartz—has succumbed.

Launched in 2012, Quartz wanted to be like The Economist but for the 21st century… “embodying the era in which it is being created”. When you visited qz.com, you didn’t reach a homepage. Instead you were dumped on to whatever was the top story at the moment. If you didn’t like it, simply scroll down for the 2nd most important story, or choose one from the sidebar.

Their logic for this design was pretty simple: most people were coming to news websites from the side door of social media. A few months ago, a leaked New York Times report showed that unique visitors to their homepage fell from 160 million in 2011 to 60 million in 2013, which only reaffirmed the Quartz stance. They proclaimed, while acknowledging the self-serving argument, that the “homepage is dead“.

quartz-s-audience-growth-since-launch-unique-visitors-trailing-three-month-average_chartbuilder

The audience growth chart would make it seem that the “no homepage” strategy seems to be working. And, yet, this week Quartz introduced a homepage. Living up to their spirit of experimenting, the homepage design is unusual.

Homepages are boring…

Most homepage designs are boring, partly because of their function (and partly because of the old mindset of the newspaper industry). If you want to give your reader what you think are top stories and still leave choice for them, you need a page where headlines and pictures can be placed strategically so that you can nudge the reader towards stories that you deem important.

Not having a homepage may seem to be the lazy approach. The common belief is that an editorial staff is paid not only to produce important and interesting stories, but also to help the reader navigate this complex world by showing them which stories are more worthy of their attention. When you don’t have a homepage, you are letting the reader come to their own conclusions about what is important and what is not. And for this extra effort that you demand from them, they may decide not to read your website.

But Quartz didn’t seem to care, and neither did their readers. In the two years since launch, only 10% of the visitors were coming to Quartz stories via qz.com. Rest were taking the side-door: social media, direct referrals, search engines and email.

…but they still matter

Homepages are designed to increase reader loyalty. This is one reason that despite falling traffic to them, they remain central to how news websites function. People go to news websites when they are bored at work or when they want to know what’s going on.

When you visit the website of a large news organisation, you are guaranteed that they will have at least one story (of course linking back to their own website) of the most important happenings in the world. But if you are a startup news website with a small editorial team, how do you compete with the big dogs?

Quartz found the answer in their email newsletter. In less than two years, their daily newsletter—the digital equivalent of a printed newspaper—was being to sent to 70,000 subscribers. More than 40% of those subscribers opened the newsletter every day, which is a surprisingly large proportion of readers.

The success of the newsletter—called the Daily Brief—spurred Quartz to create a homepage in a bid to leverage this loyalty further. The new homepage consists of tailored summaries about “your world right now”, which are continuously updated. Right now, there are 10 summaries with multiple links in each. And, like the newsletter, the links aren’t always those that take you to a Quartz story.

Eric Schmidt would approve

Not simply linking to Quartz stories is how their homepage could compete with the big dogs. This move gives Quartz the freedom to choose the best story from any news organisation in the world, and still build a loyal readership to their own homepage. Eric Schmidt, Google’s executive chairman, would approve of the homepage. Recently he said, “The best way to stay ahead is a laser focus on building great products that people need.”

What people need from a news website’s homepage is an update about the world around them and high quality information to put things in context. It doesn’t matter to the reader whether that information comes from your own reporters or that from a Guardian reporter. As long as your homepage is providing the links to the best information, loyal readers will come back. This is one reason why news aggregation websites have become so popular.

The downside is that readers may not click through to Quartz stories as often. But that trade-off is worth it if the total number of visitors to the homepage goes up, because then the absolute number of clicks will increase both on Quartz and non-Quartz stories.

The new-style homepage is fertile ground to experiment. For instance, based on the number of clickthroughs, Quartz can gauge reader interest in particular stories. If a non-Quartz story is doing very well, it could inform the newsroom to cover that story in their own style. And when they do, they can simply swap the link and retain the reader.

If nothing else, as senior editor Zach Seward told Nieman Lab, “If you don’t build a homepage for people to go to, they’re not going to come to it.” I have a feeling that I will use the Quartz homepage more often than I use the Daily Brief.

My year with the real wonks: how academia enriches journalism

I stepped out of a chemistry lab to receive a shiny doctorate a little more than two years ago. Then, against the wisdom of many, I decided to become a journalist. That decision was made not because I despised academia, but because it seemed to me that journalism was where my strengths would give me the best chance to succeed.

In doing so, I was leaving behind a world that I had tremendous respect for. Dedicating one’s life to pursuing hard questions in a narrow field of knowledge enriches the world in countless ways. That enrichment is the result of two things: production of new knowledge and new knowledge-bearers (ie students). What you read in popular press about universities is mostly what new research has found about the world. A less talked about, and perhaps greater, contribution that universities make is in educating new students.

Teaching the same course year after year sounds boring to me, but I’ve been assured by many that it is one of the reasons they enjoy being academics. This yearly practice of coming up with new and better ways of explaining fundamental concepts combined with the struggles on the edge of knowledge in a particular field gives these academics the power of conveying the meaning of complex concepts in simple and powerful ways.

A new experiment

If I were asked to give one reason for choosing science journalism, it would be that I get to learn new things about the world all the time. Hardly a days goes by when there isn’t something awesome in science news to read and write about. That is why when I was offered, a year ago today, to be the launch editor for the science and technology section of The Conversation’s UK edition, I wasn’t going to let the job go.

But there was another reason why the job appealed to me: the idea was to get academics to write for the public. The hope was that, with their expertise and skills at explaining ideas, they would help put news in broader context and convey the “meaning” of events to help improve public dialogue on important topics.

While the scientist in me was dancing with joy, the journalist was sceptical. What academics usually write is meant for fellow academics. Their use of passive tense and jargon can put off even the most interested non-experts. They also work on vastly different timescales. Journal articles can take from months to years to get published. News articles usually take only few hours or days to get to the reader.

Marrying the two professions for a public service project was a great idea, but would it work? Could the third major contribution of universities be educating the public (not just a promise, but a reality)?

Is there demand?

“Professors, we need you!” said Nicholas Kristof in the New York Times. The Conversation Media Group, founded in 2011 in Australia, got to work before Kristof made the public demand. By the time it launched in the UK in May 2013, it had shown that the Australian public had an appetite for this experiment.

The success down under was swift for one more reason—The Conversation represented a “third choice”. Until 2011, most newspapers and online news websites were owned by either Fairfax or News Corp, which allowed The Conversation to tap into a readership eagerly looking for alternatives.

The UK was different. It had (and still has) some of the most respected publications in the world. There was plenty of choice for an average reader across the political divide. Yet, it seemed that The Conversation stood a chance. Many of the best publications were under financial constraints, cutting staff, especially specialist reporters in science, environment and health. There was scope for explaining news better, and bringing new stories that journalists missed or didn’t have the time to cover.

Readership figures show that the experiment has been successful so far. For the last few months, which is less than a year since launch, the UK edition alone has been reaching more than 2 million readers, and that number is growing quickly. All this with a small team (seven editors at launch, then 14 since February) and no marketing budget.

As a Creative Commons publisher, The Conversation’s authors and their articles have featured in some of the top publications worldwide, which have different aims and leanings—The Guardian, Washington Post, New York Times, The Independent, The Hindu, Daily Mail, New Statesman, The Week, The Atlantic, Quartz, Business Insider, Scientific American, Popular Science, Discover Magazine, Ars Technica and Slate, among others.

Much of my scepticism about this job was reasonable. But, right from the start, I was pleasantly surprised at the both the quality and the speed of writing. When given a brief and a deadline, academics usually delivered. Sure first-time authors needed (and still need) lots of help, but most of them were also prepared to learn and improve in this form of communication. What surprised me the most was their enthusiasm. Whoever thinks academics don’t like to engage with the public should spend just one day in our office.

For the first few months, about four in five stories were those where I had to approach an academic with an idea and commission them to write an article. But as The Conversation’s name started spreading, I started getting in more pitches. This was what I was waiting for. Academics who understand what The Conversation does, who get what the public reads, and who were willing to spend the time to write such articles. These academics were bringing through new stories or new angles to old stories, all of which journalists had missed. Here, I realised, were the true wonks.

What is true wonkery?

Recently Felix Salmon of Reuters asked, “Is there a wonk bubble?” In answering that question, he mainly referred to the launch of two websites Vox.com, which wants to “explain the news”, and FiveThirtyEight.com, which wants to use data to tell news stories. I agree with Salmon that both these experiments are great for journalism, but I don’t think that they represent “wonkery” in the true sense.

The new publications are being built on the back of the wonkery of its Editors-in-Chief: Ezra Klein (politics and economics wonk) and Nate Silver (data wonk). The rest of the editorial staff, while quite capable and of high calibre, can’t all be classed in the same category as wonks, definitely not in Salmon’s narrow definition of journalists who know their subject really well and built their reputation through blogging (mostly about policy and politics).

Wonk’s definition as “a person who is obsessively interested in a specified subject” is actually much more accurate for academics (or even PhD students). That is why I class them as the true wonks. Being able to tap into this wonkery, or expertise (as most people would call it), can bring through stories that journalists would just not find on their own.

Economists such as Tyler Cowen, Paul KrugmanSimon Wren-Lewis and David Blanchflower command large audiences already. Scientists have had a long tradition of popularising science, be it Carl Sagan or Brian Cox. Now, beyond promoting the good work of already engaged academics, what The Conversation provides is a platform for new and diverse voices with fresh ideas, which would have otherwise remained in the ivory towers. More than 11,000 academics from over 700 institutions have already contributed to this new conversation.

To give you a flavour of what I mean, I have selected some of my favourite science stories on The Conversation from the past year. They have been split into four categories: the first is explanatory (The Contextual) and the other three are stories that journalists missed or couldn’t dig up  (The Newsworthy, The Amazing and The Strange). I trust you can judge for yourself whether the experiment is worth it.

The Contextual

The Newsworthy

The Amazing

The Strange

Image credit: Lucas Warren